Troubleshooting

1. Check if the bot is online (green indicator in member list) 2. Check bot permissions in channel settings — needs Embed Links, Send Messages, Use Slash Commands 3. Try /ping — if it responds, the issue is with a specific command 4. If bot is offline — contact server owner

Guild commands may take up to 1 hour to update after adding the bot. Wait, or: 1. Remove and re-add the bot 2. Restart your Discord client 3. Verify the bot has the applications.commands scope

1. Clear browser cache (Ctrl+Shift+Delete) 2. Verify the bot is on the server 3. Try a different browser 4. Check VPN — it may block requests

Dashboard uses the bot's permission system, not Discord's. 1. Ask the server owner to assign you a BotRole 2. Server owner has all permissions automatically 3. Check Dashboard → Permissions

Free tier is limited to 3 currencies. For more: 1. Upgrade to Pro ($2.99/mo) — unlimited 2. Delete unused currencies

1. Check that the Welcome module is enabled (Dashboard → Modules) 2. Check bot permissions in the welcome channel: Send Messages, Attach Files 3. Check settings: Dashboard → Welcome → is the image toggle on

NowPayments processes crypto payments. Confirmation time depends on the blockchain: • Bitcoin — 10–60 minutes • Ethereum — 5–15 minutes • USDT (TRC-20) — 1–5 minutes If not confirmed after 30 minutes — check the transaction status on the blockchain.

Dashboard → Import supports MEE6 and UnbelievaBoat. 1. Ensure correct data format 2. Check limits 3. Try importing in smaller batches

1. Dashboard → Modules → check the toggle 2. Ensure you have settings.modules permission 3. Reload the Dashboard page

Bot cannot send embeds without the Embed Links permission. 1. Check bot permissions in the channel 2. Add Embed Links permission for the bot role 3. Check that the channel isn't restricted